HE Survey of Listed Building Owners and Occupiers

This series of surveys of Listed Buildings Owners and Occupiers aims to build Historic England’s and the heritage sector’s understanding of the challenges and opportunities of owning and occupying a listed building amongst large groups of heritage custodians.

image: for illustration only – Joanna Theobald

…(81%) support Listed Building Consent, but satisfaction with the process has declined (down to 35% from 51% in 2017…

Historic England writes:

2022 Survey of Listed Building Owners and Occupiers

In 2022 Historic England commissioned BMG Research to conduct a survey of residents of listed buildings and conservation areas.

1,678 listed building owners/occupiers shared their views on a range of topics, including repair and maintenance, retrofit and planning regulations. A comparison survey of 133 residents in conservation areas was also conducted.

The survey used a random sample of residential addresses selected from a list provided by Historic England. Respondents received an invitation letter with a link to the online survey and a freephone number for those who preferred to complete the survey over the telephone.

The survey ran from 11 February – 16 March 2022.

Summary of key findings:

  • Living in a listed building can foster feelings of pride and local identity. 89%?of residents said they feel proud of their home and agreed it is?important to the character of their local area.
  • The majority (86%) look after their homes by keeping on top of necessary repair and maintenance works.
  • Builders and craftspeople are a key source of information on repair and maintenance of historic homes. They would be the first port of call for just over a third (34%) of residents.
  • Whilst most look after their homes, many do encounter challenges, with just over half (57%) agreeing?that it is?difficult to afford the maintenance of their home.
  • 90% of listed building residents said they were concerned about climate change, including 57% who were very concerned.
  • Keeping warm in the winter is difficult for just under a quarter (23%) of residents, more so for renters and in more deprived areas. Nearly a third (32%) said that they had a very or fairly big problem with damp, condensation or mould.
  • Many listed homes already have what can be seen as simpler and lower-cost efficiency measures. More complex and higher cost measures such as solar panels and wall and floor insulation have the lowest uptake. There are still many relatively simple and cost-effective measures that could be adopted, such as draft proofing and shutters/thermal curtains, whom only 38% and 41% report having used.
  • Finances were identified as most important barriers to retrofit, including the upfront costs (45%) and a perceived lack of funds such as grants (47%).
  • 31% and 33% of listed building residents respectively said that not knowing enough about retrofit and its complexity would put them off.
  • 51% agreed that it would be difficult/ very difficult to find the right professionals (architects/ engineers) to advise on retrofit, compared to 39% of conservation area residents.
  • An overwhelming majority of residents (81%) support Listed Building Consent, but satisfaction with the process has declined (down to 35% from 51% in 2017).

Read more (incl. earlier surveys)

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